About Me

Rafael is an accomplished IT professional with over 20 years of software development experience, and is skilled at managing successful software development teams in an agile environment. He offers a unique combination of technical expertise, business acumen, project management, and IT leadership to consistently deliver to plan and bring value to an organization.

St. Augustine, Florida
Currently Live:
Atlanta, Georgia
Project Management Professional (PMP)®

Project Management Institute (PMI-ATL)
Date Earned: November 2017
Certfication Number: 2108523

Certified ScrumMaster (CSM) ®

Scrum Alliance®
Date Earned: November 2018
Member Number: 864304

AWS Certified Cloud Practitioner

Amazon AWS
Date Earned: March 2020
Validation Number: 8HZ0FB22GJV41Y9J

Work Experience

Nov 2020 - Current

Senior Manager, Application Development for Student Services

Provides leadership, direction and guidance for software development team responsible for building and maintaining features of the Workday Student Systems. Including coaching, mentoring and support to the direct report staff in both technical and non-technical issues including high productivity, career growth and personal development.


Mar 2016 - Nov 2020

Manager, Application Development

Manages the activities of the application development staff in support of the CBS Television Distribution project initiatives - including forecasting, time tracking, vacation planning, goal setting, employee evaluation and career development.

Key Property Services

Oct 2012 - Mar 2016

Director of Application Development

Manage team of software developers of all different levels in an agile environment. Roles include mentoring, training, and other tasks that lead to a high performing development team.

Ovations Management Solutions

Jan - Oct 2012

Lead Software Developer

Contributed towards new design, development and ongoing maintenance of Ovations' primary application and all supporting applications. An average of 60% of time spent coding. Managed off-shore development team and actively participated in process, design and architectural discussions.

Learning Tree International

Jan 2005 - Nov 2012

ASP.NET Instructor

Taught multi-day hands-on training to technology profession nationwide (online and in the classroom), covering curriculums on ASP.NET, Microsoft MVC, WCF, jQuery, and AJAX.


Aug 2009 - Dec 2011

Lead Web Developer

Led web development of new HIPAA-compliant product offerings that provides cloud-based medical answering solutions to medical facilities nationwide. Led development of new web solutions that provided customers access to their patient records and other common features, which reduced inbound calls to their call center for routine information.

Magenic Technologies

Feb 2008 - Aug 2009

Lead Software Developer

Responsible for providing superior .NET development and consulting for its external customers. Assisted Turner in building a custom SharePoint application using custom web parts and ASP.NET to help streamline their new show approval process. Assisted BeavEx, Inc. to convert a VB6 application to a .NET Window Forms application that uses CSLA 1.5 with SQL Server 2000 on the backend.

Professional Skills
Agile Leadership • Certified ScrumMaster
Project Management • PMP
HTML • CSS • JavaScript • Web Design
Web Programming • Visual Studio
.NET Framework • C# • MVC
jQuery • Bootstrap
Relational Databases • SQL Server
NoSQL Databases • MongoDB
Cloud Computing • AWS Certified Cloud Practitioner
IT Management • Team Development
in years
Master's Degree

Graduated 2016

Master of Business Administration - IT Management

Western Governors University

WGU is an ACBSP accredited, nonprofit, online university - with support from companies such as Microsoft, Dell, Oracle, Hewlett-Packard, and many other enterprise organizations. Their MBA-IT Management program includes coursework in key areas including leadership, project management, IT strategic solutions, and financial management.

Bachelor's Degree

Graduated 2014

Bachelor of Science - IT Management

Western Governors University

WGU remains the only institution offering competency-based degrees at scale, creating a model other colleges and universities are increasingly striving to replicate.The B.S. Business Administration degree program in IT Management includes coursework in key areas including management and leadership, business, networks and security, and information systems management.

Contact Rafael
I look forward to hearing from you!


Atlanta, Georgia